Legal & Policies

Welcome to Toonga’s legal hub. This page links to our policies and explains, in plain language, what each one covers so you can quickly find the right information.

If you need help with an order, payment, login, or tickets, go straight to Support.

1. Overview

Toonga is a marketplace platform that connects customers with independent vendors and partners. Our policies describe how the platform works, what you can expect when you browse and purchase, and how we handle personal data and website technologies.

How these documents work together

The Terms set the rules for using Toonga, the Privacy Policy explains how we handle personal data, and the Cookie Policy focuses on cookies and similar technologies.

2. Policies

Rules for using the platform, including accounts, purchases, and acceptable use.

What we collect, why we collect it, how we use it, and your choices.

Cookie Policy

How cookies and similar technologies work and how to manage them.

Request Data Deletion

Steps to request deletion and what may be retained for legal/security reasons.

3. Support

Support

Help for orders, payments, login, and tickets.

FAQ

Quick answers to common questions.

Contact

Reach the team for support or partnerships.

For the fastest help, include your account phone/email and any order number when contacting support.

4. What you’ll find here

Clear expectations for buyers, vendors, and visitors.
Data and privacy details, including what we collect and why.
Cookies and tracking preferences for web experiences.
Help channels for orders, payments, login, and tickets.
Account deletion guidance and what happens after you request it.

5. Key definitions

You’ll see these words across multiple pages:

Platform

The Toonga website and mobile applications.

Vendor

An independent seller listing products or offers.

Partner

A provider of experiences or services (for example, tickets).

You/User

Anyone browsing or using Toonga.

6. Need fast help?

Start with Support. For common questions, check FAQ. You can also email support@toonga.app.